We accept returns and exchanges 14 days from date of purchase, with original sales receipt and complete packaging, including instruction books and blank warranty cards. A minimum 15% restocking fee may be charged if packaging is opened, missing, or damaged, warranty cards have been filled out, bar codes removed or for any wear and tear on the merchandise. No returns on film, ink, or sensitized products. Drones or Gimbals may be returned within 14 days, only if they are unopened and unregistered with the manufacturer.
Any cash refunds over $50.00 will be paid via check, mailed within 10 business days from the main office. Credit card refunds must be applied to the same card that was used to make the original purchase. Debit card refunds may take up to 10 business days or longer to process depending on your bank. Unfortunately, this delay is beyond our control. All House Accounts are subject to a 1.5% monthly service charge for any past due balance.